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In Motive, the Status Log pane can be accessed under the View tab or by clicking the icon on the main toolbar.
The Status Log pane logs important events or statuses of the system operation. Currently occurring events get listed under the Current section and all of the events get logged under the History section for the record. The log can be exported into a text file for troubleshooting references.
In general, when there are no errors in the system operation, the Current section of the log will remain free of warning or error messages. Occasionally during system operations, however, the error/warning messages (e.g. Dropped Frame, Discontinuous Frame ID) may pop-up momentarily and disappear afterward. This could occur when Motive is changing its configurations; for example, when switching between Live and Edit modes or when re-configuring the synchronization settings. This is a common behavior, and this does not necessarily indicate system errors as long as the messages do not persist in the Current section. If the error message is continuously persisting under the Current section or have a high number of event counts, it is indicating an issue with the system operation.
Status messages are categorized into three categories: Informational, Warning, and Error. Logged status messages on the history list can be filtered through choosing a specific category under the Display Filter section. Status messages will appear in a chronological order with corresponding timestamps, which indicate the number of seconds past since the software start.
Note: Not all status messages are listed in here.
