This wiki is intended for older versions of Motive. For the latest documentation, please refer to
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Difference between revisions of "Cabling and Wiring"

 
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[[Category:Hardware Setup]]
 
[[Category:Hardware Setup]]
   [[OptiTrack Documentation Wiki|Back to the Main Page]] → [[Hardware Setup|Back to Hardware Setup]]
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   [[OptiTrack Documentation Wiki|Back to the Main Page]] → [[Hardware Setup|Back to Hardware Setup]] → [[Cabling and Wiring]]
 
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{| align="right"
 
| __TOC__
 
|}
 
 
  
 
This page provides guidelines and recommendations to consider when cabling and wiring USB-based and/or Ethernet-based OptiTrack motion capture system.
 
This page provides guidelines and recommendations to consider when cabling and wiring USB-based and/or Ethernet-based OptiTrack motion capture system.
  
 +
__TOC__
  
 +
=Ethernet Camera System=
 +
----
 +
An Ethernet camera system networks via Ethernet cables. Ethernet-based camera models include '''Prime series''' (Prime 13, 13W, 17W, 41) and '''Slim 13E''' models. Ethernet cables not only offer faster data transfer rates, but they also provide power over Ethernet to each camera while transferring the data to the host PC. This reduces amount of required cables and simplifies the overall setup. Furthermore, Ethernet cables have much longer length capability (up to 100m), allowing the systems to cover large volumes.
  
==Ethernet Camera System==
+
==Network Setup==
An Ethernet-based camera system networks via Ethernet cables. Ethernet cables not only offer faster data transfer rates, but they also provide power over Ethernet to each camera while transferring the data to the host PC. This reduces amount of required cables and simplifies the overall setup. Furthermore, Ethernet cables have much longer length capability (up to 100m), allowing the systems to cover large volumes. Ethernet cameras include Prime series cameras and Slim 13E cameras.
+
{{Indent|
 
 
 
 
 
 
===Network Setup===
 
 
Ethernet cameras connect to the host computer through a Gigabit (1000 Mb/second) Ethernet port. Note: the camera network should be segmented from the office or other local area networks to avoid interference and congestion. If the computer used for capture is connected to an existing network, then a second Ethernet port or add-on network card can be used to connect the camera network. When the camera network is not isolated, frame drops may occur.
 
Ethernet cameras connect to the host computer through a Gigabit (1000 Mb/second) Ethernet port. Note: the camera network should be segmented from the office or other local area networks to avoid interference and congestion. If the computer used for capture is connected to an existing network, then a second Ethernet port or add-on network card can be used to connect the camera network. When the camera network is not isolated, frame drops may occur.
 +
{{Warning|'''Note:'''  Turn off your computer's firewall for the particular network in order to connect the camera network to the host PC.}}}}
  
 +
==Ethernet Cable Requirements==
 +
<div class="padded">
 +
====Cable Type====
 +
:There are multiple categories for Ethernet cables, and each has different specifications for maximum data transmission rate and cable length. For an Ethernet based system, category 6 or above Gigabit Ethernet cables should be used. 10 Gigabit Ethernet cables – Cat6e, Cat6a, and Cat7 — are recommended in conjunction with a 10 Gigabit uplink switch for the connection between the uplink switch and the host PC in order to accommodate for the high data traffic.
  
{{Tip|'''Note:'''  Turn off your computer's firewall for the particular network in order to connect the camera network to the host PC.}}
+
====Electromagnetic Shielding====
 +
:Also, please use a cable that has electromagnetic interference shielding on it. If cables without the shielding are used, cables that are close to each other could interfere and cause the camera to stall in Motive.
 +
</div>
  
 +
==Cabling the Ethernet System==
 +
<div class="padded;"><center><ul>
 +
<li class="thumblist">[[Image:Wiring_Ethernet_One.png|thumb|center|500px|Ethernet system with one Ethernet switch.]]</li>
 +
<li class="thumblist">[[Image:Wiring_Ethernet.png|thumb|center|550px|Ethernet system with more than one Ethernet PoE switches.]]</li>
 +
</ul></center></div>
  
 
+
{{Indent|
===Ethernet Cable Types===
+
====Main Components====
There are multiple categories for Ethernet cables, and each has different specifications for maximum data transmission rate and cable length. For an Ethernet based system, category 6 or above Gigabit Ethernet cables should be used. 10 Gigabit Ethernet cables – Cat6e, Cat6a, and Cat7 — are recommended in conjunction with a 10 Gigabit uplink switch for the connection between the uplink switch and the host PC in order to accommodate for the high data traffic. C
+
{{Indent|
 
 
 
 
===Cabling the Ethernet System===
 
Main components included in the Ethernet based system:
 
 
* Host PC with an isolated network
 
* Host PC with an isolated network
 
* Ethernet Cameras  
 
* Ethernet Cameras  
Line 37: Line 40:
 
* Uplink switch (for large camera count setup)
 
* Uplink switch (for large camera count setup)
 
* The eSync (optional for synchronizations)
 
* The eSync (optional for synchronizations)
 
+
}}
 
 
  
 
====Power over Ethernet (PoE/PoE+) Switches====
 
====Power over Ethernet (PoE/PoE+) Switches====
OptiTrack’s Ethernet cameras require PoE or PoE+ Gigabit Ethernet switches, depending on the camera's power requirement. The switch serves two functions: transfer camera data to a host PC, and supply power to each camera over the Ethernet cable (PoE). The switch must provide consistent power to every port simultaneously in order to power each camera. Standard PoE switches must provide a full 15.4 watts to every port simultaneously. Prime 17W and Prime 41 cameras have stronger IR strobes which require higher power for the maximum performance. In this case, these cameras need to be routed through PoE+ switches that provide a full 30 watts of power to each port simultaneously. Note that PoE Midspan devices or power injectors are not suitable for Ethernet camera systems.
+
{{Indent|
 
+
OptiTrack’s Ethernet cameras require PoE or PoE+ Gigabit Ethernet switches, depending on the camera's power requirement. The switch serves two functions: transfer camera data to a host PC, and supply power to each camera over the Ethernet cable (PoE). The switch must provide consistent power to every port simultaneously in order to power each camera. Standard PoE switches must provide a full 15.4 watts to every port simultaneously. Prime 17W and Prime 41 cameras have stronger IR strobes which require higher power for the maximum performance. In this case, these cameras need to be routed through PoE+ switches that provide a full 30 watts of power to each port simultaneously. Note that PoE Midspan devices or power injectors are not suitable for Ethernet camera systems.
 +
}}
  
 +
[[Image:eSync2.jpg|thumb|The eSync 2 output and input ports descriptions]]
 
====eSync====
 
====eSync====
[[Image:eSync2.jpg|thumb|The eSync 2 output and input ports descriptions]]
+
{{Indent|
 
The eSync is used to enable synchronization and timecode in Ethernet-based mocap systems. Only one device is needed per system, and it enables you to link the system to almost any signal source. It has multiple synchronization ports which allow integrating external signals from other devices. When an eSync is used, it is considered as the master in the synchronization chain.
 
The eSync is used to enable synchronization and timecode in Ethernet-based mocap systems. Only one device is needed per system, and it enables you to link the system to almost any signal source. It has multiple synchronization ports which allow integrating external signals from other devices. When an eSync is used, it is considered as the master in the synchronization chain.
  
[[Image:Wiring_Ethernet_One.png|center|700px]]
+
{{info2|With large camera system setups, we recommend connecting the eSync onto the aggregator switch for more stable camera synchronization. If PoE is not supported on the aggregator switch, the sync hub will need to be powered separately from a power outlet.}}
<center> ''Ethernet system with one Ethernet Switch'' </center>
+
}}
  
 
====Uplink Switch====
 
====Uplink Switch====
 +
{{Indent|
 
If the number of cameras included in the system exceeds the number of ports available from the switch, a star topology setup with an uplink switch connecting subsequent switches will be required. In this case, large amounts of data will be transferred through the uplink switch. In order to cope high bandwidth, it is recommended use the 10 Gigabit uplink switch and connect to the host PC with a 10 Gigabit cable – Cat6a, Cat6e, and Cat7. Otherwise, system latency can increase and frame drops may occur.
 
If the number of cameras included in the system exceeds the number of ports available from the switch, a star topology setup with an uplink switch connecting subsequent switches will be required. In this case, large amounts of data will be transferred through the uplink switch. In order to cope high bandwidth, it is recommended use the 10 Gigabit uplink switch and connect to the host PC with a 10 Gigabit cable – Cat6a, Cat6e, and Cat7. Otherwise, system latency can increase and frame drops may occur.
 +
}}
 +
}}
 +
 +
=USB Camera System=
 +
----
 +
A USB camera system provides high-quality motion capture for small to medium size volumes at an affordable price range. USB camera models include the '''Flex series''' (Flex 3 and Flex 13) and '''Slim 3U''' models. USB cameras are powered by the OptiHub, which is designed to maximize the capacity of Flex series cameras by providing sufficient power to each camera, allowing tracking at long ranges. For each USB system, '''up to four OptiHubs''' can be used. When incorporating multiple OptiHubs in the system, use RCA synchronization cables to interconnect each hub. A USB system is not suitable for a large volume setup because the USB 2.0 cables used to wire the cameras have a 5-meter length limitation. If needed, up to two active USB extensions can be used when connecting the OptiHub to the host PC. However, the extensions should not be used between the OptiHub and the cameras. We do not support using more than 2 USB extensions anywhere on a USB 3.0 system running Motive.
 +
 +
==Cabling the USB System==
 +
<div class="padded">
 +
[[Image:Wiring_USB.png|thumb|center|700 px|Wiring diagram of a Flex series camera system.]]
 +
[[Image:OptiHub.PNG|thumb|OptiHub 2 for USB camera systems.]]
 +
 +
<div class="padded">
 +
====Main Components====
 +
{{Indent|
 +
* Host PC
 +
* USB Cameras
 +
* OptiHub(s) and a power supply for each hub.
 +
* USB 2.0 cables:
 +
** USB 2.0 Type A/B per OptiHub.
 +
** USB 2.0 Type B/mini-b per camera.
 +
}}
 +
 +
====OptiHub====
 +
{{Indent|
 +
The OptiHub is a custom-engineered USB hub that is designed to be incorporated in a USB camera system. It provides both power and external synchronization options. Standard USB ports do not provide enough power for the IR illumination within Flex 13 cameras and they need to be routed through an OptiHub in order to activate the LED array.
 +
}}
 +
 +
====USB Load Balancing====
 +
{{Indent|
 +
When connecting hubs to the computer, load balancing becomes important. Most computers have several USB ports on the front and back, all of which go through two USB controllers. Especially for a large camera count systems (18+ cameras), it is recommended that you evenly split the cameras between the USB controllers to make the best use of the available bandwidth.
 +
}}
 +
 +
====OptiSync====
 +
{{Indent|
 +
OptiSync is a custom synchronization protocol which allows sending the synchronization signals through the USB cable. It allows each camera to have one USB cable for both data transfer and synchronization
 +
instead of having separate USB and daisy-chained RCA synchronization cables as in the older models.
 +
 +
{{Info|
 +
[[Image:OptiSync.PNG|thumb|150 px|OptiSync]] [[Image:WiredSync.PNG|thumb|150 px|Wired Sync]]
 +
'''Difference Between OptiSync and Wired Sync'''
 +
 +
:'''OptiSync'''
 +
 +
:*The OptiSync is a custom camera-to-camera synchronization protocol designed for Flex series cameras. The OptiSync protocol sends and receives sync signals over the USB cable, without the need for RCA sync cables. This sync method is only available when using Flex 3 or Flex 13 cameras connected to the OptiHub.
 +
 +
:'''Wired Sync'''
 +
 +
:*The Wired Sync is a camera-to-camera synchronization protocol using RCA cables in a daisy chain arrangement. With a master RCA sync cable connecting the master camera to the OptiHub, each camera in the system is connected in series via RCA sync cables and splitters. The '''V100:R1 (Legacy)''' and the '''Slim 3U''' cameras utilize Wired Sync only, and therefore any OptiTrack system containing these cameras need to be synchronized through the Wired Sync. Wired Sync is optionally available for Flex 3 cameras.
 +
}}}}
 +
</div></div>
 +
 +
=Tracking Bars=
 +
----
 +
Tracking Bars &mdash; V120:Duo and V120:Trio &mdash; are also USB camera models, but they are standalone devices featuring an integrated hub and cameras. The Tracking Bars are power by their USB hubs, and the USB output from the integrated hub is directly connected to the host PC using a USB 2.0 cable (A/B) without routing through the OptiHub. The integrated hub also features BNC Sync In and Sync Out ports which can be connected to external devices.
 +
 +
[[Image:Wiring_Trio.png|center|thumb|500 px|Trio Tracking Bar setup.]]
 +
 +
=Checkpoint=
 +
----
 +
At this point, all of the connected cameras will be listed on the [[Devices pane]] and the [[Viewport#Perspective View|3D viewport]] when you start up Motive. Check to make sure all of the connected cameras are properly listed in Motive.
 +
 +
Then, open up the Status Log panel and check there are no 2D frame drops. You may see a few frame drops when booting up the system or when switching between Live and Edit modes; however, this should only occur just momentarily. If the system continues to drop 2D frames, it indicates there is a problem with how the system is delivering the camera data. Please refer to the troubleshooting section for more details.
 +
 +
[[Image:StatusLog_2DDropped_21.png|center|Dropped frame warnings.]]
 +
 +
=Q & A: Cabling and Wiring=
 +
----
 +
==General Questions==
 +
{{QnA|Which camera models can be used together in the same system?
 +
|OptiTrack camera models can be categorized by their connector cable types: USB and Ethernet. Generally, cameras sharing the same cable type and sync mode can operate together within the same system, with the Flex 13  being the only exception. Flex 13 models have a different timing mechanism compared to other USB camera models. Therefore, they are not cross compatible with other USB cameras. Below are some considerations that should be made when incorporating different camera models simultaneously.
  
 +
'''USB Cameras'''
  
[[Image:Wiring_Ethernet.png|center|800px]]
+
::*Flex 13 cameras can only operate with other Flex 13 cameras.
<center>''Ethernet system with more than one Ethernet PoE switches''</center>
+
::*Flex 3, Slim 3U, and V100 cameras can operate together, but when V100:R1 or Slim 3U cameras are introduced into the system, all cameras must be synchronized using Wired Sync, rather than OptiSync.
  
==USB Camera System==
+
'''Ethernet Cameras'''
A USB camera system provides high quality motion capture for small to medium size volumes at a relatively (compared to Ethernet cameras) affordable price range. USB camera models include the Flex series (Flex 3 and Flex 13) and Slim 3U. USB cameras are powered by the OptiHub, which is designed to maximize the capacity of Flex series cameras by providing sufficient power to each camera, allowing tracking at long ranges. A USB system is not suitable for a large volume setup because the USB 2.0 cables used to wire the cameras have a 5 meter length limitation. If needed, up to two active USB extensions can be used when connecting the OptiHub to the host PC. However, the extensions should not be used between the OptiHub and the cameras. When incorporating multiple OptiHubs in the system, use RCA synchronization cables to interconnect each hub.
 
  
{{Tip|Tracking Bars &mdash; V120:Duo and V120:Trio &mdash; are also USB camera models, but they feature an integrated hub and cameras. Therefore, their USB output is directly connected to the host PC without routing through the OptiHub.}}
+
::*Slim 13E, S250e, and Prime series cameras utilize Ethernet cables for their connections, and they can be used together in the same system.
 +
::*Prime Series and S250e cameras can operate together in mixed camera environments. The frame rate for the camera group will be limited to that of the camera with the lowest FPS.
  
 +
[[Image:CameraCompatibility_20.png|center]]
 +
}}
  
===Cabling the USB System===
+
==Troubleshooting==
 +
{{QnA|[USB Cameras] Cameras are dropping from Motive.
 +
|If you see dropping of cameras from Motive, it is likely happening due to a bad connection. If this is happening, check the following:
  
[[Image:Wiring_USB.png|center|800 px]]
+
* '''USB cable condition:''' First of all, confirm the cable condition. Faulty cables may result in frequent disconnections which may result in cameras dropping in Motive. Thus, all USB cables should be in a good condition. To confirm the connection, make sure the LED indicator on each connection port is illuminating on the OptiHub.
  
'''OptiHub'''
+
* '''USB cable length:''' Next thing to check is the cable length. Cameras may drop connections if the USB cable length limitations are not respected. USB 2.0 cables should not exceed 5m in length. Also, if you are using a 5m USB 2.0 A-B cables to connect the OptiHub to the Host PC, connect it directly to the motherboard because the connection between a USB module to the main board may introduce extra length.
[[Image:OptiHub.PNG|thumb|OptiHub 2 for USB camera systems.]]
+
 
The OptiHub is a custom-engineered USB hub that is designed to be incorporated in a USB camera system. It provides both power and external synchronization options. Standard USB ports do not provide enough power for the IR illumination within Flex 13 cameras and they need to be routed through an OptiHub in order to activate the LED array.
+
* '''USB extension:''' If you are using ''active'' USB extensions, make sure they are properly used. Incorrect use of USB extensions may result in connection issues. USB extensions should be used only between the OptiHub(s) and the host PC; Extensions should not be used to extend the camera-to-hub connection. Also, no more than one extension should be used per each hub and no more than two extensions should be used.
  
 +
* '''USB 2.0/3.0:''' Using USB 3.0 ports may cause connection problems because USB 3.0 specs have different restrictions. Use USB 2.0 ports if available. If there are only USB 3.0 ports to use, you can disable USB 3.0 from the system BIOS.}}
  
'''OptiSync'''
+
{{QnA|[Ethernet Cameras] Prime series, or Slim13E, cameras dropping 2D frames.
 +
|2D frame drops are logged under the [[Status Log]] and it can also be seen in the [[Devices pane]]. It will be indicated with a warning sign ([[Image:Error.png]]) next to the corresponding camera. You may see a few frame drops when booting up the system or when switching between Live and Edit modes; however, this should occur only momentarily. If the system continues to drop 2D frames, it means there is a problem with receiving the camera data. In many cases, this occurs due to networking problems.
  
OptiSync is a custom synchronization protocol which allows sending the synchronization signals through the USB cable. It allows the USB system to have one USB cable for each camera instead of having separate USB and RCA synchronization cables.
+
To narrow down the issue, you would want to disable the [[Reconstruction and 2D Mode#Real-time Reconstruction|real-time reconstruction]] and check if the frames are still dropping. If it stops, the problem is associated with either software configurations or CPU processing. If it continues to drop, then the problem could be narrowed down to the network configuration, which may be resolved by doing the following:
  
 +
* Disable any firewall or anti-virus software on the host PC. Often, these software interferes with the camera network and cause frame drops.
 +
* Use a dedicated network interface controller (NIC) card for uplinking the camera system to the host PC. Ethernet adapters on common motherboards are not well suited for receiving camera data.
 +
* Update network cade driver to up-to-date.
 +
* If you have an eSync in the system, connect it to the aggregator switch. It will provide more stable synchronization between the cameras.
 +
}}
  
===USB Load Balancing===
+
{{QnA|[Ethernet cameras] Cameras not detected at all.
 +
|If you have all of the cameras connected as instructed and cameras are still not showing up in Motive. Run ''ipconfig'' on command window and check if an IPv4 IP is assigned to the network adapter that connects to the camera switch. If no IP is assigned, check the following:
  
When connecting hubs to the computer, load balancing becomes important. Most computers have several USB ports on the front and back, all of which go through two USB controllers. It is recommended (especially in larger camera count systems) that you evenly split the cameras between the USB controllers to make the best use of the available bandwidth.
+
* Disable any firewall or anti-virus software and check again to see if it resolves. Often, these software blocks the camera network.
 +
* Update the network card driver.
 +
* Make sure nothing is misconfigured on the network switches. Some switches have its own traffic control tools that might interfere with how the camera data and the sync signals are transmitted.
 +
* If the cameras are still not detected, contact tech support. When doing so, launch Motive and take a note of the behavior of how the back LED lights on the cameras are flashing. This would be helpful when troubleshooting the issue.
 +
}}
  
  
 
----
 
----
 
{{BackNext|[[Camera Mount Structures|'''Back:''' Camera Mount Structures]]|[[Aiming and Focusing|'''Next:''' Aiming and Focusing]]}}
 
{{BackNext|[[Camera Mount Structures|'''Back:''' Camera Mount Structures]]|[[Aiming and Focusing|'''Next:''' Aiming and Focusing]]}}

Latest revision as of 18:04, 14 August 2019

 Back to the Main PageBack to Hardware SetupCabling and Wiring

This page provides guidelines and recommendations to consider when cabling and wiring USB-based and/or Ethernet-based OptiTrack motion capture system.

Ethernet Camera System


An Ethernet camera system networks via Ethernet cables. Ethernet-based camera models include Prime series (Prime 13, 13W, 17W, 41) and Slim 13E models. Ethernet cables not only offer faster data transfer rates, but they also provide power over Ethernet to each camera while transferring the data to the host PC. This reduces amount of required cables and simplifies the overall setup. Furthermore, Ethernet cables have much longer length capability (up to 100m), allowing the systems to cover large volumes.

Network Setup

Ethernet cameras connect to the host computer through a Gigabit (1000 Mb/second) Ethernet port. Note: the camera network should be segmented from the office or other local area networks to avoid interference and congestion. If the computer used for capture is connected to an existing network, then a second Ethernet port or add-on network card can be used to connect the camera network. When the camera network is not isolated, frame drops may occur.

Warning2.png

Note: Turn off your computer's firewall for the particular network in order to connect the camera network to the host PC.

Ethernet Cable Requirements

Cable Type

There are multiple categories for Ethernet cables, and each has different specifications for maximum data transmission rate and cable length. For an Ethernet based system, category 6 or above Gigabit Ethernet cables should be used. 10 Gigabit Ethernet cables – Cat6e, Cat6a, and Cat7 — are recommended in conjunction with a 10 Gigabit uplink switch for the connection between the uplink switch and the host PC in order to accommodate for the high data traffic.

Electromagnetic Shielding

Also, please use a cable that has electromagnetic interference shielding on it. If cables without the shielding are used, cables that are close to each other could interfere and cause the camera to stall in Motive.

Cabling the Ethernet System

  • Ethernet system with one Ethernet switch.
  • Ethernet system with more than one Ethernet PoE switches.

Main Components

  • Host PC with an isolated network
  • Ethernet Cameras
  • Ethernet cables
  • Ethernet PoE/PoE+ Switches
  • Uplink switch (for large camera count setup)
  • The eSync (optional for synchronizations)

Power over Ethernet (PoE/PoE+) Switches

OptiTrack’s Ethernet cameras require PoE or PoE+ Gigabit Ethernet switches, depending on the camera's power requirement. The switch serves two functions: transfer camera data to a host PC, and supply power to each camera over the Ethernet cable (PoE). The switch must provide consistent power to every port simultaneously in order to power each camera. Standard PoE switches must provide a full 15.4 watts to every port simultaneously. Prime 17W and Prime 41 cameras have stronger IR strobes which require higher power for the maximum performance. In this case, these cameras need to be routed through PoE+ switches that provide a full 30 watts of power to each port simultaneously. Note that PoE Midspan devices or power injectors are not suitable for Ethernet camera systems.

The eSync 2 output and input ports descriptions

eSync

The eSync is used to enable synchronization and timecode in Ethernet-based mocap systems. Only one device is needed per system, and it enables you to link the system to almost any signal source. It has multiple synchronization ports which allow integrating external signals from other devices. When an eSync is used, it is considered as the master in the synchronization chain.

Info2.png

With large camera system setups, we recommend connecting the eSync onto the aggregator switch for more stable camera synchronization. If PoE is not supported on the aggregator switch, the sync hub will need to be powered separately from a power outlet.

Uplink Switch

If the number of cameras included in the system exceeds the number of ports available from the switch, a star topology setup with an uplink switch connecting subsequent switches will be required. In this case, large amounts of data will be transferred through the uplink switch. In order to cope high bandwidth, it is recommended use the 10 Gigabit uplink switch and connect to the host PC with a 10 Gigabit cable – Cat6a, Cat6e, and Cat7. Otherwise, system latency can increase and frame drops may occur.

USB Camera System


A USB camera system provides high-quality motion capture for small to medium size volumes at an affordable price range. USB camera models include the Flex series (Flex 3 and Flex 13) and Slim 3U models. USB cameras are powered by the OptiHub, which is designed to maximize the capacity of Flex series cameras by providing sufficient power to each camera, allowing tracking at long ranges. For each USB system, up to four OptiHubs can be used. When incorporating multiple OptiHubs in the system, use RCA synchronization cables to interconnect each hub. A USB system is not suitable for a large volume setup because the USB 2.0 cables used to wire the cameras have a 5-meter length limitation. If needed, up to two active USB extensions can be used when connecting the OptiHub to the host PC. However, the extensions should not be used between the OptiHub and the cameras. We do not support using more than 2 USB extensions anywhere on a USB 3.0 system running Motive.

Cabling the USB System

Wiring diagram of a Flex series camera system.
OptiHub 2 for USB camera systems.

Main Components

  • Host PC
  • USB Cameras
  • OptiHub(s) and a power supply for each hub.
  • USB 2.0 cables:
    • USB 2.0 Type A/B per OptiHub.
    • USB 2.0 Type B/mini-b per camera.

OptiHub

The OptiHub is a custom-engineered USB hub that is designed to be incorporated in a USB camera system. It provides both power and external synchronization options. Standard USB ports do not provide enough power for the IR illumination within Flex 13 cameras and they need to be routed through an OptiHub in order to activate the LED array.

USB Load Balancing

When connecting hubs to the computer, load balancing becomes important. Most computers have several USB ports on the front and back, all of which go through two USB controllers. Especially for a large camera count systems (18+ cameras), it is recommended that you evenly split the cameras between the USB controllers to make the best use of the available bandwidth.

OptiSync

OptiSync is a custom synchronization protocol which allows sending the synchronization signals through the USB cable. It allows each camera to have one USB cable for both data transfer and synchronization instead of having separate USB and daisy-chained RCA synchronization cables as in the older models.

Info2.png

OptiSync
Wired Sync

Difference Between OptiSync and Wired Sync

OptiSync
  • The OptiSync is a custom camera-to-camera synchronization protocol designed for Flex series cameras. The OptiSync protocol sends and receives sync signals over the USB cable, without the need for RCA sync cables. This sync method is only available when using Flex 3 or Flex 13 cameras connected to the OptiHub.
Wired Sync
  • The Wired Sync is a camera-to-camera synchronization protocol using RCA cables in a daisy chain arrangement. With a master RCA sync cable connecting the master camera to the OptiHub, each camera in the system is connected in series via RCA sync cables and splitters. The V100:R1 (Legacy) and the Slim 3U cameras utilize Wired Sync only, and therefore any OptiTrack system containing these cameras need to be synchronized through the Wired Sync. Wired Sync is optionally available for Flex 3 cameras.

Tracking Bars


Tracking Bars — V120:Duo and V120:Trio — are also USB camera models, but they are standalone devices featuring an integrated hub and cameras. The Tracking Bars are power by their USB hubs, and the USB output from the integrated hub is directly connected to the host PC using a USB 2.0 cable (A/B) without routing through the OptiHub. The integrated hub also features BNC Sync In and Sync Out ports which can be connected to external devices.

Trio Tracking Bar setup.

Checkpoint


At this point, all of the connected cameras will be listed on the Devices pane and the 3D viewport when you start up Motive. Check to make sure all of the connected cameras are properly listed in Motive.

Then, open up the Status Log panel and check there are no 2D frame drops. You may see a few frame drops when booting up the system or when switching between Live and Edit modes; however, this should only occur just momentarily. If the system continues to drop 2D frames, it indicates there is a problem with how the system is delivering the camera data. Please refer to the troubleshooting section for more details.

Dropped frame warnings.

Q & A: Cabling and Wiring


General Questions

› Q : Which camera models can be used together in the same system?

A: OptiTrack camera models can be categorized by their connector cable types: USB and Ethernet. Generally, cameras sharing the same cable type and sync mode can operate together within the same system, with the Flex 13 being the only exception. Flex 13 models have a different timing mechanism compared to other USB camera models. Therefore, they are not cross compatible with other USB cameras. Below are some considerations that should be made when incorporating different camera models simultaneously.

USB Cameras

  • Flex 13 cameras can only operate with other Flex 13 cameras.
  • Flex 3, Slim 3U, and V100 cameras can operate together, but when V100:R1 or Slim 3U cameras are introduced into the system, all cameras must be synchronized using Wired Sync, rather than OptiSync.

Ethernet Cameras

  • Slim 13E, S250e, and Prime series cameras utilize Ethernet cables for their connections, and they can be used together in the same system.
  • Prime Series and S250e cameras can operate together in mixed camera environments. The frame rate for the camera group will be limited to that of the camera with the lowest FPS.
CameraCompatibility 20.png

Troubleshooting

› Q : [USB Cameras] Cameras are dropping from Motive.

A: If you see dropping of cameras from Motive, it is likely happening due to a bad connection. If this is happening, check the following:

  • USB cable condition: First of all, confirm the cable condition. Faulty cables may result in frequent disconnections which may result in cameras dropping in Motive. Thus, all USB cables should be in a good condition. To confirm the connection, make sure the LED indicator on each connection port is illuminating on the OptiHub.
  • USB cable length: Next thing to check is the cable length. Cameras may drop connections if the USB cable length limitations are not respected. USB 2.0 cables should not exceed 5m in length. Also, if you are using a 5m USB 2.0 A-B cables to connect the OptiHub to the Host PC, connect it directly to the motherboard because the connection between a USB module to the main board may introduce extra length.
  • USB extension: If you are using active USB extensions, make sure they are properly used. Incorrect use of USB extensions may result in connection issues. USB extensions should be used only between the OptiHub(s) and the host PC; Extensions should not be used to extend the camera-to-hub connection. Also, no more than one extension should be used per each hub and no more than two extensions should be used.
  • USB 2.0/3.0: Using USB 3.0 ports may cause connection problems because USB 3.0 specs have different restrictions. Use USB 2.0 ports if available. If there are only USB 3.0 ports to use, you can disable USB 3.0 from the system BIOS.

› Q : [Ethernet Cameras] Prime series, or Slim13E, cameras dropping 2D frames.

A: 2D frame drops are logged under the Status Log and it can also be seen in the Devices pane. It will be indicated with a warning sign (Error.png) next to the corresponding camera. You may see a few frame drops when booting up the system or when switching between Live and Edit modes; however, this should occur only momentarily. If the system continues to drop 2D frames, it means there is a problem with receiving the camera data. In many cases, this occurs due to networking problems.

To narrow down the issue, you would want to disable the real-time reconstruction and check if the frames are still dropping. If it stops, the problem is associated with either software configurations or CPU processing. If it continues to drop, then the problem could be narrowed down to the network configuration, which may be resolved by doing the following:

  • Disable any firewall or anti-virus software on the host PC. Often, these software interferes with the camera network and cause frame drops.
  • Use a dedicated network interface controller (NIC) card for uplinking the camera system to the host PC. Ethernet adapters on common motherboards are not well suited for receiving camera data.
  • Update network cade driver to up-to-date.
  • If you have an eSync in the system, connect it to the aggregator switch. It will provide more stable synchronization between the cameras.

› Q : [Ethernet cameras] Cameras not detected at all.

A: If you have all of the cameras connected as instructed and cameras are still not showing up in Motive. Run ipconfig on command window and check if an IPv4 IP is assigned to the network adapter that connects to the camera switch. If no IP is assigned, check the following:

  • Disable any firewall or anti-virus software and check again to see if it resolves. Often, these software blocks the camera network.
  • Update the network card driver.
  • Make sure nothing is misconfigured on the network switches. Some switches have its own traffic control tools that might interfere with how the camera data and the sync signals are transmitted.
  • If the cameras are still not detected, contact tech support. When doing so, launch Motive and take a note of the behavior of how the back LED lights on the cameras are flashing. This would be helpful when troubleshooting the issue.



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